Thank you for visiting www.gelicebox.com (hereinafter referred to as “we”, “our company” or “our company”). This privacy policy describes how we collect, use, protect and share your personal information. When you visit our website or purchase our products, you agree to the processing of your information in the manner described in this privacy policy.
- Information We Collect
We may collect the following personal information that you provide when you visit our website:
Account Information: When you register for an account or make a purchase, we collect your name, email address, mailing address, phone number, and payment information (such as credit card number).
Transaction Information: Including the items you purchased, order number, payment method, and transaction history.
Browsing Data: We may use Cookies or similar technologies to collect data about your browsing activities on our website, such as page visits, clicked links, search history, etc., in order to improve your shopping experience.
Customer Feedback: If you contact our customer service team or fill out a survey, we will collect your feedback information. - How We Use Your Information
The information we collect will be used for the following purposes:
Order Processing and Delivery: We need your information to process orders, payments, and shipments.
Customer Service: We use your information to respond to your inquiries, solve problems, or handle after-sales service.
Marketing and Promotion: We may use your email address to send you order updates, special offers, and promotional information. You can choose to unsubscribe from these communications at any time.
Improving the Website and Services: We use the collected data to analyze the use of the Website to improve the user experience, optimize product display, and improve website performance.
Security: To protect the security of your account, we may use your information for identity verification and fraud prevention. - Information Sharing and Disclosure
We promise not to sell your personal information to any third party. However, we may share your information in the following circumstances:
Service Providers: In order to process your order or provide other services (such as logistics, payment processing, customer support, etc.), we may share your information with third-party service providers. All of these service providers are subject to strict data protection agreements.
Legal Requirements: We may disclose your personal information if we believe that disclosure is required by law (such as in response to a government request, court order, or other legal process).
Business Transfer: In the event of our corporate reorganization, merger, acquisition, or sale, your personal information may be transferred as part of the assets. - Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, modification, disclosure or destruction. However, no transmission method or electronic storage method can guarantee 100% security. We do our best to ensure the security of your data, but we cannot guarantee absolute security. - Cookies and Tracking Technology
Our website uses Cookies and other tracking technologies to improve your shopping experience. Cookies are small files stored on your device to help us remember your preferences and enhance your user experience. By using our website, you agree to our use of Cookies. You can choose to disable Cookies in your browser settings, but this may affect your use of some features. - Your Privacy Rights
Under US law, you have the right to access and correct the personal information we hold about you. If you wish to:
View or correct your personal information, please log in to your account or contact our customer service team.
Delete your personal information, please contact our customer service team, and we will process your request as soon as possible in accordance with relevant laws and regulations. - Children’s Privacy Protection
Our website is not intended for children under the age of 13, and we do not intentionally collect personal information from children under the age of 13. If we learn that we have collected personal information from children under 13, we will take steps to delete that information as quickly as possible. - International Data Transfers
If you are located outside of the United States, your personal information may be transferred to the United States for processing and storage. By using our website, you agree that your information will be processed in accordance with this Privacy Policy and transferred across borders when necessary. - Updates to Privacy Policy
We may update our Privacy Policy from time to time. All updates will be notified to you by posting the revised Privacy Policy on this page. The updated terms will take effect immediately once posted. It is recommended that you review this Privacy Policy regularly to understand how we protect your personal information.